Last updated on 06th July, 2022
The terms "we", "our" and "us" refer to onclicktaxfiling.com and the terms "you", "your" and "user" refer to you, as a user of onclicktaxfiling.com.
We are committed to delivering the best in class service/products at reasonable price. Since we offers intangible irrevocable service/products. Once a purchase has been made, because our products are digital file (Filing ITR Form) delivered via internet download we generally offer no refunds. However, we realize that exceptional circumstance can take place with regard to issue in viewing or creating ITR Form Filing Process.
Occasionally it may happen so that you are having problems while creating ITR Filing Form. Claims regarding such issues must be submitted within 24 hours of making payment. If you fail to contact us during this period, you agree that we may interpret your silence as a successful completion of ITR Form Filing process with no further right of redress or refund for a “ITR Form Filing process” reason.
If you experience any issues creating or viewing throughout ITR Filing Process, write us an email to [email protected] with following details:
Our team will contact you and try to rectify the issue. If we are unable to resolve your issue in a reasonable time frame, we will provide 100% refund.
If you are eligible for refund then Refunds are processed using the same payment method you had used to make the purchase. For example, if you had used a credit card or a debit card, we will credit the money back to your card. Once the refund is initiated it may take up to 5-7 business days for the credit to reflect in the your bank account.
